At Onyx Management Group LLC, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information when you use our management and business consulting services. By engaging with our services, you consent to the data practices described in this policy.
1. INFORMATION WE COLLECT
a. Personal Information
We collect personal information that you voluntarily provide to us, including but not limited to:
Name and contact information (email address, phone number, mailing address)
Company name and business information
Job title and professional details
Payment and billing information
Information provided in service agreements and project documentation
Communications you send to us
b. Business Information
In the course of providing consulting services, we may collect:
Business plans and strategic documents
Financial information and reports
Operational data and metrics
Proprietary business information
Other information necessary to provide our consulting services
c. Usage Information
We automatically collect certain information when you interact with our website and services:
IP address and device information
Browser type and operating system
Pages visited and links clicked
Date and time of visits
Referring website addresses
d. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand usage patterns and improve our services. You can manage cookie preferences through your browser settings.
2. HOW WE USE YOUR INFORMATION
a. To Provide Professional Services
We use your information to:
Deliver management and consulting services
Develop customized business solutions
Process payments and maintain accounts
Communicate about project status and deliverables
Provide customer support
b. To Improve Our Services
We use collected information to:
Enhance and optimize our service offerings
Develop new consulting methodologies
Analyze service effectiveness
Understand client needs and preferences
c. To Communicate
We use your information to:
Send service-related updates and notices
Provide important security alerts
Share relevant industry insights and resources
Send invoices and payment reminders
Respond to inquiries and requests
d. For Legal and Business Purposes
We may use your information to:
Comply with legal obligations
Enforce our Terms & Conditions
Protect our rights and property
Prevent fraud and ensure security
3. INFORMATION SHARING AND DISCLOSURE
a. Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, such as:
Payment processors
Cloud storage providers
Email service providers
Professional advisors (accountants, attorneys)
These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.
b. Legal Requirements
We may disclose your information when required by law, including:
In response to subpoenas, court orders, or legal process
To comply with government requests
To protect our rights or property
To prevent illegal activities or suspected fraud
c. Business Transfers
If Onyx Management Group LLC is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
d. With Your Consent
We may share your information for other purposes with your explicit consent.
4. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of sensitive data
Secure data storage systems
Access controls and authentication procedures
Regular security assessments
Employee training on data protection
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but commit to notifying you of any data breaches as required by law.
5. DATA RETENTION
We retain your personal information for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements
Confidential business information is retained according to the terms specified in our service agreements and Terms & Conditions.
6. YOUR RIGHTS AND CHOICES
a. Access and Correction
You have the right to:
Access your personal information
Request corrections to inaccurate data
Receive a copy of your information in a portable format
b. Communication Preferences
You may opt out of non-essential communications by:
Following unsubscribe instructions in our emails
Contacting us directly
Updating your communication preferences
Note that you cannot opt out of service-related communications necessary for our business relationship.
c. Data Deletion
You may request deletion of your personal information, subject to our legal obligations and legitimate business needs to retain certain data.
7. CHILDREN'S PRIVACY
Our services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under 18 years of age. If we discover that we have inadvertently collected information from a minor, we will promptly delete it.
8. INTERNATIONAL DATA TRANSFERS
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. CALIFORNIA PRIVACY RIGHTS
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
Know what personal information is collected
Know whether personal information is sold or disclosed
Say no to the sale of personal information
Access personal information
Request deletion of personal information
Non-discrimination for exercising privacy rights
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will post any changes on our website and update the "Effective Date" at the top of this policy. Your continued use of our services after any modifications constitutes acceptance of the updated policy.
12. CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
ONYX MANAGEMENT GROUP LLC
6650 Rivers Ave, Suite 100
Charleston, SC 29406
Phone: 740-974-5675
Email: [email protected]
EIN: 61-2259162
For privacy-specific inquiries, you may also email: [email protected]
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740-974-5675
6650 RIVERS AVE STE 100 Charleston SC, 29406
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