PRIVACY POLICY

ONYX MANAGEMENT GROUP LLC

At Onyx Management Group LLC, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information when you use our management and business consulting services. By engaging with our services, you consent to the data practices described in this policy.

1. INFORMATION WE COLLECT

a. Personal Information

We collect personal information that you voluntarily provide to us, including but not limited to:

●      Name and contact information (email address, phone number, mailing address)

●      Company name and business information

●      Job title and professional details

●      Payment and billing information

●      Information provided in service agreements and project documentation

●      Communications you send to us

b. Business Information

In the course of providing consulting services, we may collect:

●      Business plans and strategic documents

●      Financial information and reports

●      Operational data and metrics

●      Proprietary business information

●      Other information necessary to provide our consulting services

c. Usage Information

We automatically collect certain information when you interact with our website and services:

●      IP address and device information

●      Browser type and operating system

●      Pages visited and links clicked

●      Date and time of visits

●      Referring website addresses

d. SMS and Text Messaging Information

If you choose to opt in to receive SMS or text messages from us, we collect your mobile phone number and the date and time you gave consent, for the purpose of sending you the messages associated with that program.

e. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand usage patterns and improve our services. You can manage cookie preferences through your browser settings.

2. HOW WE USE YOUR INFORMATION

a. To Provide Professional Services

We use your information to:

●      Deliver management and consulting services

●      Develop customized business solutions

●      Process payments and maintain accounts

●      Communicate about project status and deliverables

●      Provide customer support

b. To Improve Our Services

We use collected information to:

●      Enhance and optimize our service offerings

●      Develop new consulting methodologies

●      Analyze service effectiveness

●      Understand client needs and preferences

c. To Communicate

We use your information to:

●      Send service related updates and notices

●      Provide important security alerts

●      Share relevant industry insights and resources

●      Send invoices and payment reminders

●      Respond to inquiries and requests

d. For Legal and Business Purposes

We may use your information to:

●      Comply with legal obligations

●      Enforce our Terms & Conditions

●      Protect our rights and property

●      Prevent fraud and ensure security

3. INFORMATION SHARING AND DISCLOSURE

a. Service Providers

We may share your information with trusted third party service providers who assist us in operating our business, such as:

●      Payment processors

●      Cloud storage providers

●      Email service providers

●      Professional advisors (accountants, attorneys)

These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.

b. Legal Requirements

We may disclose your information when required by law, including:

●      In response to subpoenas, court orders, or legal process

●      To comply with government requests

●      To protect our rights or property

●      To prevent illegal activities or suspected fraud

c. Business Transfers

If Onyx Management Group LLC is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

d. With Your Consent

We may share your information for other purposes with your explicit consent.

e. SMS and Text Messaging Consent Data

Text messaging originator opt in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. This applies regardless of any other data sharing terms described in this section.

4. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

●      Encryption of sensitive data

●      Secure data storage systems

●      Access controls and authentication procedures

●      Regular security assessments

●      Employee training on data protection

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but commit to notifying you of any data breaches as required by law.

5. DATA RETENTION

We retain your personal information for as long as necessary to:

●      Provide our services

●      Comply with legal obligations

●      Resolve disputes

●      Enforce our agreements

Confidential business information is retained according to the terms specified in our service agreements and Terms & Conditions.

6. YOUR RIGHTS AND CHOICES

a. Access and Correction

You have the right to:

●      Access your personal information

●      Request corrections to inaccurate data

●      Receive a copy of your information in a portable format

b. Communication Preferences

You may opt out of non essential communications by:

●      Following unsubscribe instructions in our emails

●      Contacting us directly

●      Updating your communication preferences

Note that you cannot opt out of service related communications necessary for our business relationship. You can opt out of SMS or text messages at any time by replying STOP to any message you receive from us, or by contacting us directly.

c. Data Deletion

You may request deletion of your personal information, subject to our legal obligations and legitimate business needs to retain certain data.

7. CHILDREN'S PRIVACY

Our services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under 18 years of age. If we discover that we have inadvertently collected information from a minor, we will promptly delete it.

8. INTERNATIONAL DATA TRANSFERS

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.

9. THIRD PARTY LINKS

Our website may contain links to third party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

●      Know what personal information is collected

●      Know whether personal information is sold or disclosed

●      Say no to the sale of personal information

●      Access personal information

●      Request deletion of personal information

●      Non discrimination for exercising privacy rights

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will post any changes on our website and update the "Effective Date" at the top of this policy. Your continued use of our services after any modifications constitutes acceptance of the updated policy.

12. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ONYX MANAGEMENT GROUP LLC

6650 Rivers Ave, Suite 100 Charleston, SC 29406
Phone: 740-974-5675
Email: [email protected]
EIN: 61-2259162

For privacy specific inquiries, you may also email: [email protected]